These are my Terms of Service for commissions for personal use only. For other kinds of work, please contact me directly.
General terms
Prices are subject to change based on demand.
I have the right to refuse any order for any reason.
Payment
- Only through PayPal.
- Commissions must be paid upfront.
- Payment will be through a Paypal Bill that you will receive through email.
- Please do not send me any payment before I have agreed to give you a slot.
Process and delivery
- The time it takes to finish your order varies from 1 week to 1 month depending on factors such as health, the complexity of the piece ordered, other work, and studies.
- Once the piece is finished, you will receive the image in full resolution through DRIVE.
Reviews
- You get 1 round of changes to the commissioned piece included in the price, the moment I submit the sketch for your approval, and another one for small changes once I finish the piece
- If you want me to change something on the drawing that you have previously approved, I will charge you a fee to change it (+5€ to +15€ depending on the change).
Cancelation
- You can cancel your order as long as I haven’t started working on it.
- In special circumstances, you may cancel your order as long as I haven’t progressed from the sketch.
Refund
- The buyer is not allowed a refund once I start working on the commission.
- If for any reason I am unable to start your commission, you will receive a full refund.
- If you cancel your order before it starts, you can get a full refund.
Paypal Chargeback
- If you are receiving a refund, please do not request a Paypal chargeback.
- If you request a Paypal chargeback at any time that you were not allowed to request a refund, you will lose all rights mentioned above to the ordered part. I will decline the chargeback and provide Paypal with our conversations where we discussed the fee as proof that I have completed the job for you.
Copyright and use
Me, Nan (the artists)
(@naeun_shi)
I reserve the right to cancel and refund the order at any time and for any reason.
I retain all copyrights to the commissioned artwork.
I will NOT claim the intellectual property (IP) of the commissioned artwork (e.g. I will not claim to own any original characters or stories).
I reserve the right to publish commissioned artwork online, in my portfolio, and in publications such as art books, except by prior negotiation.
You can upload the commissioned artwork to any website and social channels by adding a link to my twitter/instagram.
You may NOT profit from the ordered piece (resell, redistribute, upload to POD services, make prints, etc.).
You may NOT alter commissioned artwork without my (the artist’s) consent.
You retain intellectual property (IP) rights (of your character/storie if it’s the case).
You may NOT use commissioned artwork for commercial purposes unless previously discussed.
You
(the customer)
The following is considered copyright infringement
- Reproducing/commercially using copyrighted artwork means making money from it in any way that is not excluded by these terms.
- Claim the artwork as your own.
- Alter the artwork without my consent
Join my mailing list
For updates on new commission slots opening and new shop updates.
naeunshi.art@gmail.com
@naeun_shi
Contact me for any questions on my terms of service.